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COMMUNITY UPDATES

All Provincial Home Living stores are open and delighted to be welcoming you back. Find out about the measures we have taken to ensure our stores are safe, hygienic and welcoming environments for everyone. The health and safety of our team, customers and the community as a whole will always be our first priority.

 

Social Distancing

We’ve introduced a number of social distancing measures across our stores, including floor distance markers at the counters and store capacity limits.

 

Increased Cleaning

With a focus on high-touch areas including counters, doors, and handrails.

 

Hand Sanitiser

Is available at the entry of every Provincial Home Living store. It is a requirement of entry that you use the sanitiser supplied.

 

Contactless Payments Preferred

To reduce cash handling and minimise touch-points we encourage customers to use contactless payment methods, though we do still accept cash.

 

Face Coverings

We are currently providing masks and face shields to our all team members and encourage customers to also wear masks when they visit us in store.

 

Phone & Fetch

We have introduced a new collection method should you wish to reduce your time spent in store. Find out more here.

 

Revised Trading Hours

Keep up to date with your local store here.

 

Please reach out with any requests or questions, our friendly team are here to help you. Please call us on 03 9825 9400 or email us at customerservice@provincialhomeliving.com.au

 

Thank you for all your support.