Discover the measures we have taken to ensure our stores are safe, hygienic, and welcoming environments for everyone.

The health and safety of our team, customers, and the community as a whole will always be our first priority.


Social Distancing

We’ve introduced a number of social distancing measures across our stores, including floor distance markers and store capacity limits.


Increased Cleaning

With a focus on high-touch areas including counters, doors, and handrails.


Hand Sanitiser

Is available at the entry of every Provincial Home Living store.


QR Codes

Are displayed at the entry of every Provincial Home Living store. We encourage you to follow current government regulations in regards to checking in. A paper check in sheet is available if you prefer.


Face Coverings

We are currently providing masks to our all of our team members. Please follow current government regulations regarding masks when you visit us in store.


Phone & Fetch

We have introduced a new collection method should you wish to reduce your time spent in store. Find out more HERE.


Revised Trading Hours

Keep up to date with your local store HERE.


Please reach out with any requests or questions, our friendly team are here to help you. Please call us on 03 9825 9400 or email us at


Thank you for all your support.